Our Billing & Account Services and Technical Support departments will be observing modified business hours starting on Thursday, December 24 and continuing through Sunday, December 27. During this time period, representatives will be available for the following hours:
Thursday 12/24: 8:00am to 5:00pm PST
Friday 12/25: 11:00am to 8:00pm PST
Saturday 12/26: 8:00am to 5:00pm PST
Sunday 12/27: 8:00am to 5:00pm PST
We will return to normal business hours (8am-8pm PST) on Monday, December 28.
Please note that you may always contact Technical Support and Billing & Account Services via email or webform. Response times for these methods of contact may be a bit longer than usual, however, until our offices return to normal business hours.
Billing & Account Services:
Email: billing@blizzard.com
Web form: http://us.blizzard.com/support/webform-us.xml?gameId=11
Contact Information: http://us.blizzard.com/support/article.xml?articleId=20606
Technical Support:
Email: wowtech@blizzard.com
Web form: http://us.blizzard.com/support/webform-us.xml?gameId=11
Contact Information: http://us.blizzard.com/support/article.xml?articleId=21049
As always, our Game Master and Account Administration departments will be available 24 hours a day to answer your petitions and emails.
Happy holidays! :)
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